More info will be needed, such as your incoming server settings and your SMTP server setting and any error messages that you are receiving.

According to Telia, it is Mozilla that has incoming server settings and my SMTP server setting. I have not received any error messages, in spite of this conspicuous error.

To be clear, Thunderbird stores such settings when entered by the user. Since the user (you) acquired the Telia account, we look to you to know what settings you need to set up the account. I did a web search myself and located this URL, which may have the information you need. https://imapsmtp.email/telia.com-smtp-imap-email-settings.html

Hope this is right: IMAPSMTP.email/telia.com SMTP-.map-e-mail-settings.html

Incoming mailserverimap Hostn.: mailinteliacom serverport: 993 Outgoingmailserver SMTP Mailouttelia.com Server port: 465

James Samec

I suggest you try the settings from the URL that I posted and then advise on how that went. Thanks.

David,

I don't know how "to try the settings from the URL" you posted, though I was able to find those sendings as I indicated in my reply dated July 20. How does one do that and how will I know that I have succeeded?

Best regards,

James Samec

Ok, I need to slow down a bit. My apologies. Do you have the account defined yet? If you do, then let me know whether it is POP or IMAP. If not sure, highlight account name in left pane, rightclick and select 'settings'. Then click 'server settings' in left side bar and the pane on the right will say either that it is POP or IMAP. Let's start there. Thank you. If you do NOT have the account installed, then click File>new>existing email account, and fill in the info there. Let me know.

Dear David, Many thanks for all your help. I was able to get in contact with a technician at Telia who, after a great deal of work, was able to finally correct the problem which was indeed at Telia. Best regards, James R. Samec

You're welcome. I'm glad it worked out ok.