搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unified folders not working after update to 115.0.1

  • 1 个回答
  • 0 人有此问题
  • 3 次查看
  • 最后回复者为 Wayne Mery

more options

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

The update to Thunderbird 115.0.1 broke the "Unified folders". I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account Only the account on the on the custom server is shown in the Unified Folders. The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted". I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446 It does not work in my case. Any help?

由lordthistle于修改

所有回复 (1)

more options

lordthistle, are you still having problems?

If you are, please

  • Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
  • If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear
  • in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
  • click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
  • click Close.
  • in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)

Please tell us, does that help?