problems with outgoing server user names
I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob
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That problem usually happens when the SMTP server for account 2 is the same one as for account 1. My first suggestion is to - review each SMTP server name description to ensure each has a different name - then, go through each account pane to verify that each uses its own SMTP server.
I have 3 servers listed as "Outlook.com (Microsoft) - smtp-mail.outlook.com". Are they actually different servers even though their names Identical? I have 4 outlook addresses, 3 of them are using the 3 Outlook.com (Microsoft) - smtp-mail.outlook.com servers the 4th is using smpt.office365.com, they seem to be working correctly now. Time will tell.
Thank you for your assistance. If it is still working tomorrow I will mark it as solved.
Yes, they're the same server, but we often see people using the same email id in multiple SMTP servers.