搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Access denied

  • 2 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 zeroknight

more options

I am yet another experiencing the "access denied..." message (full error message below). I tried deleting all cookies and the cache. I am not using a vpn, generic Microsoft antivirus protection, recommended Firefox settings. The error occurs in Firefox but not in MS Bing. The error happens when I attempt to log in to the Chewy.com site. I was able to log in to the site until I reconfigured my home computer network.

"Access Denied You don't have permission to access "http://www.chewy.com/auth/realms/chewy-user/login-actions/authenticate?" on this server.

Reference #18.972e2017.1694444358.225908c5"

I am yet another experiencing the "access denied..." message (full error message below). I tried deleting all cookies and the cache. I am not using a vpn, generic Microsoft antivirus protection, recommended Firefox settings. The error occurs in Firefox but not in MS Bing. The error happens when I attempt to log in to the Chewy.com site. I was able to log in to the site until I reconfigured my home computer network. "Access Denied You don't have permission to access "http://www.chewy.com/auth/realms/chewy-user/login-actions/authenticate?" on this server. Reference #18.972e2017.1694444358.225908c5"

所有回复 (2)

more options

"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN, try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network -> Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.

I've seen cases where having enabled Resist Fingerprinting was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work, try "Forget About This Site" in the right-click context menu of an history item. Note that this removes saved passwords for this website as well.

more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.