My firefox has jumped back to an earlier setting and I cannot get it back to latest
My firefox has jumped back to an earlier setting and I cannot get it back to latest computer did an update and that's when it went wrong also get message cannot load xpcom Help.
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An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.
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