Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Version 118.0.2 -- compatibility issue -- won't open.

  • 1 个回答
  • 0 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

Firefox updated itself last night. Went to open browser and Windows 10 came up with a compatibility error. Downloaded 118.01 and things seem to work now. Didn't lose personalizations, history, passwords, etc, but Firefox thinks it's running version 118.0.2. What can I do to remain secure? Thanks.

Firefox updated itself last night. Went to open browser and Windows 10 came up with a compatibility error. Downloaded 118.01 and things seem to work now. Didn't lose personalizations, history, passwords, etc, but Firefox thinks it's running version 118.0.2. What can I do to remain secure? Thanks.

由pevnerworld于修改

所有回复 (1)

more options

Firefox 118.0.2 is current, so that would be okay.

An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.