Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot change Firefox account password due to "incorrect password"

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

darkbayleef
darkbayleef
more options

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it. Not sure exactly how to fix this one, any suggestions welcome.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to login to the Firefox Account via this website using the email address and password to get a fresh login.