搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Accidentally sent a Crash Report: Possibility to withdraw it?

  • 1 个回答
  • 0 人有此问题
  • 24 次查看
  • 最后回复者为 Wayne Mery

more options

Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume) Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

被采纳的解决方案

ohwhatever85 said

Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

I assume you were reading https://crash-stats.mozilla.org/documentation/protected_data_access/

The information you refer to, the raw crash and your crash comment, is not publicly accessible. It is available to a limited number of people authorized by Mozilla for purposes of resolving user's issues. (I happen to be one, so I am familiar with the process)

ohwhatever85 said

Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

See the last paragraph of https://www.mozilla.org/en-US/privacy/websites/

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

ohwhatever85 said

Hello, Thunderbird crashed and asked me to send a crash report. My question is not about the crash or bug itself, I rather care about my data. I accidentally clicked on Submit and later read that it contains "Sensitive Data" as in a raw dump of the state of my E-Mail client. As far as I've read people can have access to this over the web (via crash-stats.mozilla.org/ I pressume)

I assume you were reading https://crash-stats.mozilla.org/documentation/protected_data_access/

The information you refer to, the raw crash and your crash comment, is not publicly accessible. It is available to a limited number of people authorized by Mozilla for purposes of resolving user's issues. (I happen to be one, so I am familiar with the process)

ohwhatever85 said

Question: Can I have my crash-report removed/withdrawn? I don't want to have the possibility of personal data, passwords, etc. on the internet.

See the last paragraph of https://www.mozilla.org/en-US/privacy/websites/