搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Version 121.0 doesn't load any web page

more options

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date.

The only page that loads is Firefox home.

HELP!!!

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date. The only page that loads is Firefox home. HELP!!!

所有回复 (2)

more options

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?

more options

I discovered the problem just after I posted. Troubleshoot mode did fix the problem, which usually means some extension is at fault. I had just added, at Mozilla's suggestion, Privacy Badger. I removed it, left Troubleshoot Mode, and everything works fine. Not sure why a "recommended" add-on would cause issues, but apparently it did. Appreciate your quick response, zeroknight! Thanks!