thunderbird crash
Thunderbird crasha dopo circa 90n secondi dall'apertura il problema persiste in modalità risoluzione problemi. Lascio di seguito i dettagli dell'errore. Dovrei spuntare le due caselle della modalità risoluzione problemi. c'è il riscio della perdita delle mail?
AdapterDeviceID: 0x1912 AdapterVendorID: 0x8086 Add-ons: google%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3 AvailablePhysicalMemory: 12142534656 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20240105183125 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1705676692 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1704959458 LastInteractionDuration: 88 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 93 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1705676599 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(OOM) Notes: FP(D00-L1000-W0000000-T010) WR? WR+ GL Context? GL Context+ OOMAllocationSize: 2147483736 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 130363392 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 163 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1705676599 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20240105183125","version":"115.6.1","vendor":null,"displayVersion":"115.6.1","platformVersion":"115.6.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32768,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"21.6.0","locale":"it-IT"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x1912","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x1002","deviceID":"0x6920","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":5120,"screenHeight":2880,"scale":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"iMac17,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"it","intl":{"requestedLocales":["it"],"availableLocales":["en-US","it"],"appLocales":["it","en-US"],"systemLocales":["it-IT"],"regionalPrefsLocales":["it-IT"],"acceptLanguages":["it-IT","it","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"IT","network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17130},"addons":{"activeAddons":{"google@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18277,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"bing@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18277,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"amazon@search.mozilla.org":{"version":"1.1","scope":4,"type":"extension","updateDay":18277,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"ddg@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18277,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"wikipedia@search.mozilla.org":{"version":"1.0","scope":4,"type":"extension","updateDay":18277,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPhysicalMemory: 34359738368 URL: https://start.thunderbird.net/it/release/?uri=/thunderbird/start/&locale=it&version=115.6.1&channel=release&os=Darwin&buildid=20240105183125 UptimeTS: 93.34476987 Version: 115.6.1 useragent_locale: it
Questa segnalazione contiene anche informazioni relative allo stato dell’applicazione al momento del blocco.
所有回复 (1)
Se hai già provato con la Modalità risoluzione dei problemi, assicurati che la causa non sia l'antivirus o comunque software di terze parti.
Altrimenti occorre ripartir da un profilo pulito -> https://support.mozilla.org/it/kb/utilizzare-piu-profili#w_creare-un-profilo riconfigurare gli account e spostare la posta -> https://support.mozilla.org/it/kb/profili-thunderbird#w_effettuare-una-copia-di-sicurezza-del-profilo