Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Thunderbird emails with attachments not sending

  • 2 个回答
  • 4 人有此问题
  • 4 次查看
  • 最后回复者为 grantdixon

grantdixon
grantdixon
more options

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not using webmail. All had been working fine prior to a few days ago. Emails without attachments send fine. Incoming emails (with and without attachments are also fine). I have had several discussions with my internet service provider who claim there is no issue at their end. I have checked my account/server settings in Thunderbird and all seems correct there. I'm using the POP mail server, if that is relevant. Any thoughts or suggestions welcome. Not being able to send emails with attachments if a major impediment.

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not using webmail. All had been working fine prior to a few days ago. Emails without attachments send fine. Incoming emails (with and without attachments are also fine). I have had several discussions with my internet service provider who claim there is no issue at their end. I have checked my account/server settings in Thunderbird and all seems correct there. I'm using the POP mail server, if that is relevant. Any thoughts or suggestions welcome. Not being able to send emails with attachments if a major impediment.

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try without having your antivirus scanning outgoing mail. Or even with it turned off as outgoing email go into the system temp folder while sending and antivirus is more than capable of hanging the send process long enough for it to time out.

grantdixon
grantdixon 提问者
more options

Thanks Matt. I went to try your suggestion but, after 3 days of problems, my emails with attachments seem to now be sending correctly (or at least the couple of tests I just did did so), so no point or capacity to test your idea. But I will remember it if the fix turns out not to be sustained. Cheers.