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Cant send or receive emails from gmail on TB

  • 3 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 christ1

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When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.
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所有回复 (3)

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Please press the 'Get Certificate' button, then 'View', and post a screenshot of the certificate details. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Also, what is your anti-virus software?

由christ1于修改

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Hi Certificate is below, I couldnt fit on one screen so therefore two snips. Thanks!! I have Norton.

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The problem is Norton trying to intercept your secure connection to the server. See https://support.mozilla.org/en-US/questions/1448251 which is the same issue.