搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Unable to forward or send emails

  • 2 个回答
  • 2 人有此问题
  • 最后回复者为 RIDOCK

more options

On attempting to forward or even send emails, I get the following pop up message on trying to send. Some years ago I had an Outlook email address on Thunderbird but removed it. At that time, sending or forwarding emails wasn't affected and wasn't until recently.I still receive emails ok. The message is as follows: 'Sending of the message failed. An error occurred while sending mail. The mail server responded: This email was not sent but there is a way to fix it. To resend successfully you need to update your email settings (e.g. Outlook) to turn SMTP authentication on. For guidance on how to do this please visit: https://www.telstra.com.au/support/email/unauthenticated-traffic-limit Reference: OB315 e{9f3c547a-93d4-4f7f-9f1d-14b2a88679e7}. Please verify that your email address is correct in your account settings and try again.' I can't really understand the message. Can someone help me out with this issue? Yours etc, Richard

On attempting to forward or even send emails, I get the following pop up message on trying to send. Some years ago I had an Outlook email address on Thunderbird but removed it. At that time, sending or forwarding emails wasn't affected and wasn't until recently.I still receive emails ok. The message is as follows: 'Sending of the message failed. An error occurred while sending mail. The mail server responded: This email was not sent but there is a way to fix it. To resend successfully you need to update your email settings (e.g. Outlook) to turn SMTP authentication on. For guidance on how to do this please visit: https://www.telstra.com.au/support/email/unauthenticated-traffic-limit Reference: OB315 e{9f3c547a-93d4-4f7f-9f1d-14b2a88679e7}. Please verify that your email address is correct in your account settings and try again.' I can't really understand the message. Can someone help me out with this issue? Yours etc, Richard

所有回复 (2)

more options

This link within the link you posted seems to have the basics that you need:

 https://www.telstra.com.au/support/email/imap-pop-smtp-mail-server-settings   If you have trouble, post a screenshot of your SMTP server pane

有帮助吗?

more options

thanks for your input david. i decided to do a total clean uninstall/reinstall,as dealing with email settings is well above my pay grade.reinstalling calendar, contacts etc is tedious,but these items needed a cleanout anyway.received an email from telstra this morning explaining to me that stopping outgoing emails was a security matter.thanks again, ridock ps i do know where the caps lock is i just couldn't be bothered

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题