搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Lost emails

  • 5 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 david

more options

I seem to have loist my past emails when migrating all files to a new Mac. How can I recover them?

I seem to have loist my past emails when migrating all files to a new Mac. How can I recover them?

所有回复 (5)

more options

If the messages didn't transfer, it may have been that you were using thunderbird at the time of the copy. If the old Mac is still available, I suggest looking in the Mail folder (assuming a POP account) of the profile to locate the message files. You can do that on old Mac by clicking help>troubleshootinginformation in thunderbird, scroll down to 'profile folder' and click 'open folder' and then clicking on the Mail folder and then clicking the account folder. If your missing folders are there, Exit thunderbird and copy to external media. Use the same steps on new Mac, and copy the message file in (BUT, if you have been retrieving new messages in the interim, you should copy to the Local Folders folder instead to avoid overwriting the new messages.

more options

Saw this yesterday, but lost it, so here I am again. I cannot open Thunderbird on the old Mac.

more options

I cannot advise on the file layout on a Mac, but if you can locate the profile, the above suggestion still applies.

more options

Thanks for your help, David. I had trouble getting back to this page, hence the duplicate. Can't find the profile and cannot open Thunderbird at all. I'm going to find someone I trust to use TeamViewer and see if he can unravel the problem. Thanks all the same.

more options

If the Mac has the ability to search for specific file names, search for abook.sqlite. That's the addressbook and if you can locate that, you've found the profile. Good luck.