搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

THUNDERBIRD SEEMS TO BE FALLING APART

  • 1 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 christ1

more options

I'm about to find a new mail client...now when I manually try to download my mail from ANY outlook server I get a certificate warning that when I try to get or make an exception since I've had these outlook email addresses for eternity, won't cooperate. it says "you are about to over ride how Thunderbird identifies this site. legitamate sites such as banks, stores or other public sites will not ask you to do this." then shows the location of outlook.office365.com:993 and says " this site attempts to identify itself with invalid information." then says "unknown identity" "the certificate id not trusted because it hasn't been verified as issued by a trusted authority using a secure signature" then asks if I want to permanently store this exception but when I click "confirm security exception" it apparently doesn't work because I still keep getting that message... Oh and I can go through a browser and Windows mail and they both work just fine. It's only through thunderbird I have these issues..help

I'm about to find a new mail client...now when I manually try to download my mail from ANY outlook server I get a certificate warning that when I try to get or make an exception since I've had these outlook email addresses for eternity, won't cooperate. it says "you are about to over ride how Thunderbird identifies this site. legitamate sites such as banks, stores or other public sites will not ask you to do this." then shows the location of outlook.office365.com:993 and says " this site attempts to identify itself with invalid information." then says "unknown identity" "the certificate id not trusted because it hasn't been verified as issued by a trusted authority using a secure signature" then asks if I want to permanently store this exception but when I click "confirm security exception" it apparently doesn't work because I still keep getting that message... Oh and I can go through a browser and Windows mail and they both work just fine. It's only through thunderbird I have these issues..help

由toysmost于修改

所有回复 (1)

more options

What is your anti-virus software?

Click the 'View' button in the exception prompt. This opens a Certificate Viewer window. Please post a screenshot of the Certificate Viewer window with the Issuer information visible. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题