搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Opening Firefox

  • 3 个回答
  • 1 人有此问题
  • 最后回复者为 James

more options

Went to open Firefox and after clicking on Firefox icon an error message came up indicating Platform Version 131.0.3 is not compatible with Mini & Max Version >= 131.0.2. as a result I can not open Firefox. Help!!

Went to open Firefox and after clicking on Firefox icon an error message came up indicating Platform Version 131.0.3 is not compatible with Mini & Max Version >= 131.0.2. as a result I can not open Firefox. Help!!

所有回复 (3)

more options

If the app doesn't recognize your browser then you will have to check with their support help why it's not working.

有帮助吗?

more options

markwarner22 said

If the app doesn't recognize your browser then you will have to check with their support help why it's not working.

Read the OP again as this is about the Firefox web browser and nothing to with some random app as you thought.

有帮助吗?

more options

Jim Zolty said

Went to open Firefox and after clicking on Firefox icon an error message came up indicating Platform Version 131.0.3 is not compatible with Mini & Max Version >= 131.0.2. as a result I can not open Firefox. Help!!

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题