搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 133 and Norton 360 - Secure Connection Failure

  • 2 个回答
  • 0 人有此问题
  • 7 次查看
  • 最后回复者为 abombaci

more options

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show '''“Security Connection Failed” '''message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360 I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?
已附加屏幕截图

被采纳的解决方案

Thanks, but had gone through that.

Yesterday going through another support article, tried to follow a recommendation to completely delete rules for Firefox n Norton Firewall, and allow rules to be created again automatically.

Curiously under Program Control there were multiple rules, like if new ones had been created but older spurious one still remained, and even with the Firewall turned of they might have been the cause.

I decided to "Restore to Default" all rules, completely uninstall Norton 360 and re-install it again, and everything has worked fine since.

定位到答案原位置 👍 0

所有回复 (2)

more options

You can check the connection settings and check for possible issues with a Proxy or VPN service.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a Proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See also:

有帮助吗?

more options

选择的解决方案

Thanks, but had gone through that.

Yesterday going through another support article, tried to follow a recommendation to completely delete rules for Firefox n Norton Firewall, and allow rules to be created again automatically.

Curiously under Program Control there were multiple rules, like if new ones had been created but older spurious one still remained, and even with the Firewall turned of they might have been the cause.

I decided to "Restore to Default" all rules, completely uninstall Norton 360 and re-install it again, and everything has worked fine since.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题