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Thunderbird 128.5.2

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Since Thunderbird updated to 128.5.2 I have not been able to receive or send emails using my provider, Spintel. I have spent 6 hours over 4 sessions on the phone to Spintel. They cannot resolve the problem and told me to contact Thunderbird. Do I need to change POP3 and SMTP settings to work with Thunderbird's latest update?

Since Thunderbird updated to 128.5.2 I have not been able to receive or send emails using my provider, Spintel. I have spent 6 hours over 4 sessions on the phone to Spintel. They cannot resolve the problem and told me to contact Thunderbird. Do I need to change POP3 and SMTP settings to work with Thunderbird's latest update?

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Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX

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Hi Matt Thanks for your response. I think that's beyond my technical capability. I'll get my son-in-law to show me how to enter safe mode when he comes down for Xmas and see how things go then.

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