搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Copying TB 128.5.2esr (64-bit) profile from win10 to win11 pc fails - win11 TB defaults to default profile, does not load copied profile

  • 6 个回答
  • 0 人有此问题
  • 10 次查看
  • 最后回复者为 hdorpema

more options

Basically the title. With TB closed when there were no tabs open, I have located the profiles on the win10 PC in c:\users\[user]\AppData\Roaming\Thunderbird and copied said folder onto a USB stick, then pasted it from the USB stick into the same location on the target (win11) PC (and apparently according to the progress panel everything was pasted as it should). On the target PC, Thunderbird does open, but in the default account definition tab (and creates a default-esr profile along the way), but does not find the profiles I copied onto the target PC. I really need the existing mails and folder structure. Thanks in advance!

Basically the title. With TB closed when there were no tabs open, I have located the profiles on the win10 PC in c:\users\[user]\AppData\Roaming\Thunderbird and copied said folder onto a USB stick, then pasted it from the USB stick into the same location on the target (win11) PC (and apparently according to the progress panel everything was pasted as it should). On the target PC, Thunderbird does open, but in the default account definition tab (and creates a default-esr profile along the way), but does not find the profiles I copied onto the target PC. I really need the existing mails and folder structure. Thanks in advance!

被采纳的解决方案

Thank you for the new infos! There are three profile (folders) in the "Profiles" folder. • Profile c9224fqm.default-esr seems to be the profile created on TB first run on the Win12 PC • Profile 7ntfg1zx.default seems to be your old profile transferred from the Win11 PC. • Profile 7ntfg1zx.default.old might be a copy of your old profile. I don't know why it is there since if you transferred just the "Thunderbird" folder from the old to the new PC there should be only the 7ntfg1zx.default profile. But maybe it was there already on the Win11 PC.

The profiles.ini file only lists two profiles: c9224fqm.default-esr and 7ntfg1zx.default

I propose - TB shut down - to modify the profiles.ini file by replacing the 1 in StartWithLastProfile=1 by a 0 (zero) so that it will be StartWithLastProfile=0 . This modification has the effect that launching TB will opens the Profile Manager where you can select which of the present profiles you want to work with.

After this modification of the profiles.ini file launch TB, select profile "default" in the profile manager to open and tell us what happens. Do you see your accounts and messages like in TB on Win10?

定位到答案原位置 👍 1

所有回复 (6)

more options

hdorpema a écrit

.... c:\users\[user]\AppData\Roaming\Thunderbird and copied said folder onto a USB stick, then pasted it from the USB stick into the same location on the target

Which is the name of the "said folder"? It it "Thunderbird" or is it "Profiles"?

有帮助吗?

more options

Sorry, that was Thunderbird

有帮助吗?

more options

What is the "default account definition tab" ? Do you mean the "Account Setup" tab (see screen shot below)? Can you post the contents of the "profiles.ini" file and the "Profiles" folder (both in the Thunderbird folder) ?

有帮助吗?

more options

Hi Mapenzi, yes, that is the tab I mean.

profiles.ini:

[Install8216C80C92C4E828] Default=Profiles/7ntfg1zx.default

[Profile1] Name=default-esr IsRelative=1 Path=Profiles/c9224fqm.default-esr

[Profile0] Name=default IsRelative=1 Path=Profiles/7ntfg1zx.default Default=1

[General] StartWithLastProfile=1 Version=2

[InstallD3F2D26B0DE61CBE] Default=Profiles/c9224fqm.default-esr Locked=1


content of Profiles, see screenshot

Thanks again!

有帮助吗?

more options

选择的解决方案

Thank you for the new infos! There are three profile (folders) in the "Profiles" folder. • Profile c9224fqm.default-esr seems to be the profile created on TB first run on the Win12 PC • Profile 7ntfg1zx.default seems to be your old profile transferred from the Win11 PC. • Profile 7ntfg1zx.default.old might be a copy of your old profile. I don't know why it is there since if you transferred just the "Thunderbird" folder from the old to the new PC there should be only the 7ntfg1zx.default profile. But maybe it was there already on the Win11 PC.

The profiles.ini file only lists two profiles: c9224fqm.default-esr and 7ntfg1zx.default

I propose - TB shut down - to modify the profiles.ini file by replacing the 1 in StartWithLastProfile=1 by a 0 (zero) so that it will be StartWithLastProfile=0 . This modification has the effect that launching TB will opens the Profile Manager where you can select which of the present profiles you want to work with.

After this modification of the profiles.ini file launch TB, select profile "default" in the profile manager to open and tell us what happens. Do you see your accounts and messages like in TB on Win10?

由Mapenzi于修改

有帮助吗?

more options

Yes indeed, that worked, and selecting 'default' brought back my folders and mails.

To answer your implicit question, the '.old' profile existed on the Win10 PC and was copied across to the Win11 one with the rest.

Thanks very much and have a nice Sunday!

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题