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Certificate Error only on Firefox only on one computer

  • 9 个回答
  • 0 人有此问题
  • 最后回复者为 jruan

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Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.
已附加屏幕截图

被采纳的解决方案

Yeah that's why I'm confused, I reinstalled Firefox multiple times as well as tried other derivatives such as Zen or PaleMoon. I also tried with/without a VPN and on different connections and browsers so I think I've isolated it pretty well to something with Firefox settings but I've turned on/off Proxy to no avail.

On the other hand, the STEM gateway site just opened without any other changes so I guess that's my issue solved? The only about:config value that's been modified was services.settings.security-state.intermediates.last_check in regards to security so maybe it didn't grab the store recently? I have no clue. Thanks for the help y'all.

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所有回复 (9)

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Can you paste this certificate in text version - that option with PEM (chain)?

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BEGIN CERTIFICATE-----

MIIHSzCCBjOgAwIBAgIRAOjqF68qRGYtfdqL3h++CDkwDQYJKoZIhvcNAQELBQAw gY8xCzAJBgNVBAYTAkdCMRswGQYDVQQIExJHcmVhdGVyIE1hbmNoZXN0ZXIxEDAO BgNVBAcTB1NhbGZvcmQxGDAWBgNVBAoTD1NlY3RpZ28gTGltaXRlZDE3MDUGA1UE AxMuU2VjdGlnbyBSU0EgRG9tYWluIFZhbGlkYXRpb24gU2VjdXJlIFNlcnZlciBD QTAeFw0yNDA4MTkwMDAwMDBaFw0yNTA5MTkyMzU5NTlaMB8xHTAbBgNVBAMTFHN0 ZW1nYXRld2F5Lm5hc2EuZ292MIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKC AgEAug8FY2JtT8Y6EAbONsOpdnIQhKQEHv00kOSROEREP0Zj2yhfwWB9HgmCbQtM LRNKlabaT9s+YaMkQReuIkGD8exGZL7Pne2TH/QYWuXcnxgPy0lsveN3IF1LAisK bEhAFqWNCQ3TrECHdhABsoRmOOvGrlPExrJt51nn+uuZWIW0Mn0dw+npwvTnVkgh S5w/q3SET46NJgnoGirKUwvjaMmzfYepttvc3/DL+8TlL/N0hqF8l6hEX9YtHKWu YFqgfC8vgfKUOa3tdA6MFjxol07t30jOotHta/SaIDwxKl3uaeZDbiXQGcG+QEWI qm0mhgo7/nm68Cs8Q3oSzTh4McSfGV/vxa0LEQXE/hjC38BRVTxbd9AnA9f/KcBj c7lS/+MHherh8UelUb9wgaNf12MXiEW+Mqxc6VchPxVA8uU20FgQ+RBYNSMUuTB2 hRpyBQzNkNKesM++xaBLqcRrTruFIh66ITWhBxFipuKiWlE5o3HG01vqJ6zO2GI7 JczHpFoZX6OTC0Dy2v/1pcZ4jyH8fR4By7/rSXAg4PoMTu2gH5IE5Yp0sA74w5nw lZ2A82Nfm2APDVa2oKfE/TZLVsJGlNXzamFLvtrCKgeoRCDNK+qCXJwghDRG/3NJ TwU9QaCYIWJbS6h8qxbdOFpltlOog2ru89T48H5HaKRAGb0CAwEAAaOCAw8wggML MB8GA1UdIwQYMBaAFI2MXsRUrYrhd+mb+ZsF4bgBjWHhMB0GA1UdDgQWBBT07six 2UG/QufdfTOi85ze8SYfDjAOBgNVHQ8BAf8EBAMCBaAwDAYDVR0TAQH/BAIwADAd BgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwSQYDVR0gBEIwQDA0BgsrBgEE AbIxAQICBzAlMCMGCCsGAQUFBwIBFhdodHRwczovL3NlY3RpZ28uY29tL0NQUzAI BgZngQwBAgEwgYQGCCsGAQUFBwEBBHgwdjBPBggrBgEFBQcwAoZDaHR0cDovL2Ny dC5zZWN0aWdvLmNvbS9TZWN0aWdvUlNBRG9tYWluVmFsaWRhdGlvblNlY3VyZVNl cnZlckNBLmNydDAjBggrBgEFBQcwAYYXaHR0cDovL29jc3Auc2VjdGlnby5jb20w OQYDVR0RBDIwMIIUc3RlbWdhdGV3YXkubmFzYS5nb3aCGHd3dy5zdGVtZ2F0ZXdh eS5uYXNhLmdvdjCCAX0GCisGAQQB1nkCBAIEggFtBIIBaQFnAHYA3dzKNJXX4RYF 55Uy+sef+D0cUN/bADoUEnYKLKy7yCoAAAGRbHXJ0AAABAMARzBFAiAMm57FQp+M pEtl5agU9hQQI640GfoEwKza2Wa/UN9zQgIhAN2T7VGF6J4aMPlKwBW3hhaYUbYZ UAA68irlgnJUjvSFAHUADeHyMCvTDcFAYhIJ6lUu/Ed0fLHX6TDvDkIetH5OqjQA AAGRbHXJYwAABAMARjBEAiB5Mw5q9j3T98X7FJcX5qG5xciRMoCkwVsuZy+uCUxn ggIgI85AYecb7QNAF347rlOEXhivi9F1KMLpWAhncdKMpzgAdgAS8U40vVNyTIQG GcOPP3oT+Oe1YoeInG0wBYTr5YYmOgAAAZFsdclfAAAEAwBHMEUCIQCWY1BS4u21 tAkGUgI/+LXdg6VGFH6e+yRwutytKcGF8QIgVb2c+UvIOb9D1fo8J9pY/F7Yu42v MnaeQ5kg5EQwpXUwDQYJKoZIhvcNAQELBQADggEBAKNvm+pYIHLC0RIr116U4woA /L5iBu3VVa4x3J7OWqwBfaKGGuJuu6rFaQ0X1h4960mOQASOaJwjcY+/vQoD11VO yU2K9YbELJnxo8FqLJFeAqkm/AF91zxX2fQeJHTy9W7EHv3LWzAF2m8ntUMkroiY ITboNZ/CBRtQdQbllZxLiyv5/ZDMqETQ9IYk8BHZQ/toyg2R5Bz63FLWXeL344ol E6OuYg3w/UuDhG+1Ek5ENm6eDwTRtoV7ZeHixRMecgtPTUjst1WyTdtSjA13ngKW K3okvcN39rbPz4iqFUbl9c3EX2izR7lGE0C55NkOhxvrpeH06p9sjCRTr/KhwFY=


END CERTIFICATE-----

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Is this all? There should be 3 certs. This one looks OK for me.

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Yeah I only see one certificate when I hit the view certificate button.

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IDK, there should be 3 certs, as on the picture below.

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The site fails to serve the intermediate signing certificate. (Verified using https://www.ssllabs.com/ssltest/analyze.html?d=stemgateway.nasa.gov)

That used to cause a connection error in all installations of Firefox that hadn't previously cached the same certificate from visiting a site that served it properly. But starting in 2020, Firefox added a feature of preloading approved intermediate certificates. I don't know how to determine whether a specific certificate is in the file Firefox downloads, but I suspect this one is. The Mozilla blog post on intermediate certificate reloading (https://blog.mozilla.org/security/2020/11/13/preloading-intermediate-ca-certificates-into-firefox/) refers to the Common CA Database, and and "Sectigo RSA Domain Validation Secure Server CA" does appear in the (slow-loading) daily database report at

https://ccadb.my.salesforce-sites.com/mozilla/PublicAllIntermediateCerts

Intermediate cert preloading is enabled by the following preference in about:config (Configuration Editor for Firefox), which is set to true by default:

security.remote_settings.intermediates.enabled

Is yours disabled?

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No I don't think so. Testing the same site on my Macbook results in a functional page even with that config setting disabled.

由jruan于修改

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I don't think there is a way to make Firefox behave more strictly, so perhaps there is some other reason that Firefox isn't able to use (or isn't retrieving) the preloaded certificate.

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选择的解决方案

Yeah that's why I'm confused, I reinstalled Firefox multiple times as well as tried other derivatives such as Zen or PaleMoon. I also tried with/without a VPN and on different connections and browsers so I think I've isolated it pretty well to something with Firefox settings but I've turned on/off Proxy to no avail.

On the other hand, the STEM gateway site just opened without any other changes so I guess that's my issue solved? The only about:config value that's been modified was services.settings.security-state.intermediates.last_check in regards to security so maybe it didn't grab the store recently? I have no clue. Thanks for the help y'all.

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