
Account locked for security reasons
My account got locked apparently for some reason. I can access it because it is connected to my gmail but if I want to activate two-factor authentication I am gonna have to get this sorted out. In a different article it was recommended to contact support but I didn't see any option to do that. Can anyone help?
所有回复 (4)
Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing:
My sign in was blocked for security reasons on Mozilla account
jscher2000 - Support Volunteer said
Hi Abhirang, could you check the following article and see whether this matches up with the problem you're seeing: My sign in was blocked for security reasons on Mozilla account
Already saw it, didn't see any mail regarding that, nor did I see the contact support button.
The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox):
https://support.mozilla.org/questions/new/mozilla-account/form
jscher2000 - Support Volunteer said
The Contact Support button links to a different part of this site (Mozilla Account instead of Firefox): https://support.mozilla.org/questions/new/mozilla-account/form
Thanks, will post an update when its resolved(hopefully soon).