搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't mark message in local folder as unread

  • 3 个回答
  • 0 人有此问题
  • 最后回复者为 SpEd

more options

One local folder is showing 13 unread messages.

Scrolling through the folder shows no unread messages.

Clicking the top sort by read/unread button shows no unread messages.

Using the filter button for unread shows no unread messages.

Right-clicking the folder "Mark Folder Read" does nothing.

One local folder is showing 13 unread messages. Scrolling through the folder shows no unread messages. Clicking the top sort by read/unread button shows no unread messages. Using the filter button for unread shows no unread messages. Right-clicking the folder "Mark Folder Read" does nothing.

被采纳的解决方案

Interesting result:

  1. Numbered list item Made a new folder
  2. Selected all messages in old folder
  3. Dragged to new folder
  4. Old folder does not display any messages but says 13 unread of 629

Odd. Went to check directory of local folders to see if it was now empty. It was not, with a .sbd folder under it.

Solution: Unread message and total message count for a folder appears to display the count of messages in that folder PLUS any subfolders (?). So when a top-level local folder is "Favorited" and only favorited folders are displayed in the view, all subfolders (and unread messages) are hidden from the user. So change view to "all" to see all folders.

定位到答案原位置 👍 0

所有回复 (3)

more options

That seems to have been fixed in version 128.6.0esr that I just installed this evening. Once you've installed it, check the release Notes in 'About' and see if it's resolved.

有帮助吗?

more options

Updated to 128.6.0esr and it did not work for me.

I will try making a new folder and moving stuff over, sometimes that works (I had a local folder issue screwing up and not allowing some messages to be filed there). But this folder has 5k emails...  :-)

有帮助吗?

more options

选择的解决方案

Interesting result:

  1. Numbered list item Made a new folder
  2. Selected all messages in old folder
  3. Dragged to new folder
  4. Old folder does not display any messages but says 13 unread of 629

Odd. Went to check directory of local folders to see if it was now empty. It was not, with a .sbd folder under it.

Solution: Unread message and total message count for a folder appears to display the count of messages in that folder PLUS any subfolders (?). So when a top-level local folder is "Favorited" and only favorited folders are displayed in the view, all subfolders (and unread messages) are hidden from the user. So change view to "all" to see all folders.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题