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problem deleting open email from upper right hand task bar

  • 3 个回答
  • 0 人有此问题
  • 最后回复者为 christ1

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When I want to delete an open email I have always used the delete function in the upper right hand corner of the open email. Since the program did it's major update there are times when I click on delete nothing happens and I have to keep clicking on it several times for it to finally delete the email. Also, when I open Thunderbird and then try to download my messages, many times the screen goes gray and I get a message at the top of the page that says Thunderbird is not responding. I have disabled all add ons and have tried to resolve this in troubleshooting mode but still no resolution. Thunderbird just isn't the same since the major update.

When I want to delete an open email I have always used the delete function in the upper right hand corner of the open email. Since the program did it's major update there are times when I click on delete nothing happens and I have to keep clicking on it several times for it to finally delete the email. Also, when I open Thunderbird and then try to download my messages, many times the screen goes gray and I get a message at the top of the page that says Thunderbird is not responding. I have disabled all add ons and have tried to resolve this in troubleshooting mode but still no resolution. Thunderbird just isn't the same since the major update.

所有回复 (3)

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What is your anti-virus software?

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Windows Defender. That's the only one I have ever used since I had Windows 10 installed years ago. No issues with Thunderbird before their major overhaul.

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Create an exclusion in Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

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