搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Suspicious activity

  • 3 个回答
  • 0 人有此问题
  • 14 次查看
  • 最后回复者为 James

more options

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

被采纳的解决方案

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form

定位到答案原位置 👍 1

所有回复 (3)

more options

This is a user help forum no one here has access to your account.

有帮助吗?

more options

Does Mozilla have any support staff?

有帮助吗?

more options

选择的解决方案

Chris Morin said

Does Mozilla have any support staff?

This is a community support forum. Pretty much every major web browser uses a support forum of some sort.

It sounds like it could just be an attempt vs actually logging in perhaps.

Not sure if they would be able to tell you but you could try posting a ticket at https://support.mozilla.org/en-US/questions/new/mozilla-account/form

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题