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When setting up a new email account in Thunderbird I get the error "incoming server already exists"

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When setting up a new email account in Thunderbird I get the error "incoming server already exists" But when I go to the inbox there is no account shown. Do I have to clear something? How would I clear the account that exists if I can't see it?

When setting up a new email account in Thunderbird I get the error "incoming server already exists" But when I go to the inbox there is no account shown. Do I have to clear something? How would I clear the account that exists if I can't see it?

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Not sure what you mean… Is it that you're using Unified Folders and would expect the account to appear under the unified Inbox? Do you have other mail accounts in Thunderbird? Do you see the "phantom" account in the folder pane if you choose View > Folders > All Folders?

Anyway, the place to look for any account and manage it would be the Account Settings rather than the folder pane.

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