When I try to load a website, the page automatically goes to ask.com
This doesn't always happen, just about 85% of the time. I click a link to go to a page or I put the address in the address bar and it pretends to load and quickly goes to ask.com. It's super annoying! I have tried changing the about:config search keyword and tried putting in the correct address to google instead of the ever so virus like ask.com but it never works and keeps going to ask.com. (Way more than a few times a week, say 100 times a day!)
This happened
A few times a week
== A couple weeks ago
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Check if there is an ask toolbar in the list of installed programs. If so, uninstall it.
What was the last program you installed before you began to note such behavior? Choose a "system restore" point, before that date.
I found the ask.com toolbar on my add/remove programs a couple weeks ago and uninstalled it. To my knowledge I haven't installed anything in weeks. I have restored my computer since the page has started taking over Firefox but it's still there, so I'm assuming it's in Firefox?
This should uninstall the ask toolbar completely: msiexec.exe /x {86D4B82A-ABED-442A-BE86-96357B70F4FE}
Where do I look to find that file?
Could somebody please tell me how to remove that file. I did another restore and now all my settings are bad PLUS of course the ask.com keeps popping up. I want to block their server so I never have to look at it again! Please help me.
Hello there can you go to tools then addons on firefox then in extensions you can select to remove the ask toolbar that is the best way
I do not have the ask toolbar installed. I checked the extensions again to make sure it didn't slip in there and it's not there.
Okay, so basically my only solution is to uninstall Firefox and never use it again, correct? Too bad too, I love Firefox.
Of course I've already tried what those links say. It's nice to see a guy commenting at the end of the 2nd link that is having the EXACT same problem I am, and nobody will help him either. Firefox should fix it because there is no ask.com bar on our browser and the browser refuses to stay with google. I wonder how many lawsuits ask.com has currently.
my bad, first link. Why do people assume we have this installed when we don't! If I did, it'd show on my initial post and I would see it in addons