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Why is my browser unresponsive after computer has been in hibernation? (Meaning after restarting the computer, my open tabs are not responsive.)

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  • 6 人有此问题
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  • 最后回复者为 Morbus

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I have a brand new Samsung laptop and have the latest version of Firefox installed and have never experienced this problem with my Toshiba laptops. I'm assuming that it's related to either the Samsung laptop or Windows 7 or a combination of both. Can anyone make suggestions on how to fix the problem?

I have a brand new Samsung laptop and have the latest version of Firefox installed and have never experienced this problem with my Toshiba laptops. I'm assuming that it's related to either the Samsung laptop or Windows 7 or a combination of both. Can anyone make suggestions on how to fix the problem?

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Hello Richard.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.