搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

my printer will not print a web page directly but will print via copy/paste the same web page

  • 4 个回答
  • 10 人有此问题
  • 9 次查看
  • 最后回复者为 williamconnor

more options

My HP deskjet printer has recently started to refuse to print by the print friendly button on any web site. The instruction goes onto the queue and the printer responds but only by putting through a blank page........the instruction then is cleared from the queue as though the task has been completed. If I 'select' the same web site or copy/paste it to a Works document then it will print normally. Suggestions?

My HP deskjet printer has recently started to refuse to print by the print friendly button on any web site. The instruction goes onto the queue and the printer responds but only by putting through a blank page........the instruction then is cleared from the queue as though the task has been completed. If I 'select' the same web site or copy/paste it to a Works document then it will print normally. Suggestions?

由williamconnor于修改

所有回复 (4)

more options

As the first thing to try, I'm going to ask you to reset your printer settings in Firefox. The steps may be unfamiliar, but it's not difficult.

First, press Ctrl+t to open a blank tab, type about:config in the location bar, and press Enter. Click the button promising to be careful.

Second, in the Filter box, type printer and wait a moment until the list is filtered.

Third, find print.print_printer, right-click it, and choose Reset. Then test again.

Does that help?

A second thought: do you have a PDF printer driver, that is, a "printer" that saves printouts to a PDF file? That might be useful as a diagnostic to see whether Firefox is sending a blank page or there is a glitch specific to your printer.

There are a number of free PDF printer driver programs, including:

CutePDF Writer

PrimoPDF

PDFCreator (open source)

pdf 995 (used to have a nag screen)

more options

Thank you jscher. Unfortunately the problem continues............I have added a small extra bit of info in my question under the "trouble shooting information" although it does'nt really expand my original enquiry.

more options

Can you give a sample URL or two for a page that doesn't print correctly?

Often a "print friendly" page opens in a pop-up window. Can you see whether the contents of the window are normal before the print dialog pops up? If the pop-up does not open or immediately closes, you may have an extra pop-up blocker installed. Some third party toolbars have that feature.

由jscher2000 - Support Volunteer于修改

more options

Dear jscher.............we must stop meeting like this!

Two (not exhaustive) examples for you:

A) gmail inbox messages will only print by copy/paste
B) My telephone company's bills will only print via
                                         copy/paste.
                                
 When I tried your first suggestion, immediately below print.print printer in the filter box, a whole series of my printer relevant files appeared, some having 'false' against their status. What does this mean? 

William .

由williamconnor于修改