搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The site http://firepow.com will not recognise my UN and PW. OK wityh other browsers. OK on my other computer.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I have two PCs: C1 is connected via modem to the land-line. C2 is connected by wireless to C1. The site http://firepow.com will not recognize my user-name and password on C1 as it did until a few months ago. It recognizes the UN and PW on C2. The site recognizes the UN and PW on C1 when using Chrome, WE7 and Opera. The site has been built around FF and it is essential to get it working on C1.

I have tried uninstalling and reinstalling FF without resolving the problem.

I have two PCs: C1 is connected via modem to the land-line. C2 is connected by wireless to C1. The site http://firepow.com will not recognize my user-name and password on C1 as it did until a few months ago. It recognizes the UN and PW on C2. The site recognizes the UN and PW on C1 when using Chrome, WE7 and Opera. The site has been built around FF and it is essential to get it working on C1. I have tried uninstalling and reinstalling FF without resolving the problem.

所有回复 (1)

more options

Try to clear the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
You can rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

See Fix login issues on websites that require a username and password (Remove corrupt cookies file)
See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)