搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have tried to start Firefox but all I get is the error message below

  • 6 个回答
  • 64 人有此问题
  • 5 次查看
  • 最后回复者为 cor-el

more options

I have tried to start Firefox but all I get is the message below:

"Firefox is already running , but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".

I have reinstalled Firefox and restarted my PC but I STILL get this message.

I have checked in Windows Task Manager but Firefox is NOT listed as a running process.

Have you any suggestions please?

I have tried to start Firefox but all I get is the message below: "Firefox is already running , but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system". I have reinstalled Firefox and restarted my PC but I STILL get this message. I have checked in Windows Task Manager but Firefox is NOT listed as a running process. Have you any suggestions please?

被采纳的解决方案

There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.

定位到答案原位置 👍 0

所有回复 (6)

more options

选择的解决方案

There are a few possible causes for this, full details are in the "Firefox is already running but is not responding" error - How to fix article.

more options

Thanks TonyE, after changing my Profile, I am now able to start Firefox again. 8-) However, do you have any ideas how I can retrieve my Bookmarks? (Grrrrrh, I didn't back them up manually, are they auto backed up, do you know?) Cheers Muggins aka Chris 8-(

more options

You can recover data from the old profile, see Transferring data to a new profile.

more options

Thanks again TonyE for being patient with me when I should have RTFM! I have followed the procedure and got most of my data back. Thanks again, Cheers Chris 8-)

more options

OK i tried all things,restart, uninstall, taskmanager, new download, Delete folder, Delete all fifefox,checking profile, and even after each one of them and reistalling I still get same message? Firefox also does not like facebook, always crashing durring it.

more options

You do still have a Firefox Profile Folder ?

If all Firefox profile folders are removed but there is still a file profiles.ini that links to a non-existing profile then you get the same error message.

See also "Hang at exit":