搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I click on e.g a picture on a web site and a new window appears, there should have been a new window, but there is only en empty window and a text asking me to look in bookmarks and in history. I did not have this problem from the beginning.

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

The same problem appears if I try to print a statement of account from my bank and clicks on the print button. Normally there is a window presenting the wiew that is going to be printed, but now I only get a blank window.

The same problem appears if I try to print a statement of account from my bank and clicks on the print button. Normally there is a window presenting the wiew that is going to be printed, but now I only get a blank window.

所有回复 (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems