Firefox is not opening
Hi, I had been using Firefox since many years, but recently I am facing problem with this. When ever I try to open Firefox I get a message saying "The application or DLL c:\Program Files\Mozilla Firefox\MOZCRT19.dll is not a valid Windows image. Pleas check thsis against your installation diskette." and Firefox crashes automatically.
I could not use Firefox now, please help me. I feel comfortable working with firefox.
Awaiting your quick response.
Thaks & Regards, Dinesh
所有回复 (1)
Since a file in the installation appears to be corrupt, try performing a clean re-install
- Download the latest version of Firefox from http://www.mozilla.com/
- Uninstall Firefox, but do not select the setting "Remove my Firefox personal data and customizations"
- Delete the Firefox Installation directory, default location on 32 bit Windows is C:\Program Files\Mozilla Firefox\
- Re-install Firefox
The above process does not delete the bookmarks, passwords and other user data. To be safe you can back them up first, for details see http://kb.mozillazine.org/Profile_backup
由TonyE于修改