Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

In Firefox browser only (NOT IE,) Yahoo Mail screen jumps up, then down 1 line every few seconds.

  • 2 个回答
  • 11 人有此问题
  • 2 次查看
  • 最后回复者为 cooper1411

more options

The following happens ONLY when I use Firefox. It does NOT happen when I use IE; and it happens ONLY in Yahoo Mail.

Whenever I'm in Yahoo Mail, my screen jumps 1 line--alternating up, then down--every 5-15 seconds. While composing e-mail, when I get ready to click on something or type something, the screen will jump up or down 1 line and cause me to click on something I don't want, or type something in the wrong place.

It's also extremely annoying to try to read mail.

The following happens ONLY when I use Firefox. It does NOT happen when I use IE; and it happens ONLY in Yahoo Mail. Whenever I'm in Yahoo Mail, my screen jumps 1 line--alternating up, then down--every 5-15 seconds. While composing e-mail, when I get ready to click on something or type something, the screen will jump up or down 1 line and cause me to click on something I don't want, or type something in the wrong place. It's also extremely annoying to try to read mail.

所有回复 (2)

more options

Do you have the Yahoo! Toolbar?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

>In Firefox 4 Safe mode also disables plugins (Tools > Add-ons > Plugins) and hardware acceleration (Tools > Options > Advanced > General)

more options

Thanks, Cor-el for your help.

Firefox will not start in safe mode. And as of yesterday (11/14), Firefox will not start at all. Received Crash notice, sent crash report; then nothing when I double-click on firefox icon.

Today, I UNinstalled Firefox, then REinstalled. Still nothing when I double click on firefox icon.

No trouble with getting into IE. Must I switch???