I can't get rid of "RelavantKnowledge 1.3.328.4" (uninstall is greyed out)
Can't uninstall Add-on Extension "RelavantKnowledge 1.3.328.4"
I already tried going into Safe-mode,
but uninstall button is still grayed out.
Do I have to uninstall firefox, and re-download - reinstall? Or is there a way to delete this mennace?
所有回复 (2)
This application is installed by an external installer, so it should be listed in the Windows control panel.
- In the Start menu on the task bar select Settings then Control Panel
- Under the Control Panel menu, select “Add/Remove Programs”
- Locate RelevantKnowledge in the list of software currently installed on your computer. Highlight RelevantKnowledge and then click onRemove
RelevantKnowledge is not a malicious program. It's a research software installed with the user's permission. RelevantKnowledge is part of an online market research community with over 2 million members worldwide. By participating in periodic surveys, users can receive free select software sponsored by RelevantKnowledge. If a user decides to uninstall the program for any reason, they can do so through control panel. We provide instruction for uninstalling RelevantKnoweldge in the FAQ section of our website: http://www.relevantknowledge.com/faq.aspx. If you have any questions, feel free to contact us at https://www.relevantknowledge.com/supportform.aspx
Thank you,
Relevant Knowledge Support Team