I am using 3.6.13 and ever since I have had a problem with opening a submenu within that site. A blank page always pops up. Please help.
I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.
I have used American Greetings website for a long time and also a capability within that site called Suggested Messages. Now it won't open and a blank page from Mozilla pops up. Ihad no problem like this before. Very frustrating.
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- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: