Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When downloading Firefox onto my Vista machine I get a cannot create temp folder archive box. No more

  • 2 个回答
  • 23 人有此问题
  • 7 次查看
  • 最后回复者为 gudguy1

more options

7 - Zip

Can not create temp file archive

                                                                OK


When you hit ok the instal stops - this repeats with every attempt

7 - Zip Can not create temp file archive OK When you hit ok the instal stops - this repeats with every attempt

所有回复 (2)

more options

I believe it is a Mozilla / Firefox problem. I had Windows 7 on my other laptop (in the other room) and it installed and ran without a problem. It will not run after downloading on this new Windows 7 PC (6 GB RAM, i7 Intel chip) and I am signed in as Administrator. I also run Norton 2011 AV.

I've also been in the computer field for quite a while, I don't recall this being a problem in the past.

Another person had suggested disabling the antivirus (AV) scanner to test it out and see if Mozilla will run. Don't do that - at this point in time, all AV software are mature and will recognize Mozilla/Firefox and will not prevent Firefox from running. If there is a bug in all the AV software out there, that is a problem, but I doubt it if there are multiple AV vendors having the same related problem.

  It is a different story if there is an unknown virus/trojan/worm out there creating havoc and the AV vendors are not aware of it.

If it is a PC problem with Windows, then maybe Microsoft is not aware of it but I doubt it in this case.

It seems to be a Mozilla problem. I have tried the latest versions (3.6.13 and 4 beta) without success.

由gudguy1于修改

more options

Interesting. I tried one more time - instead of saving it to my hard drive, I ran it directly off the Mozilla site and it installed....

Something is definitely wrong with the Mozilla "save as" process....