搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm using yahoo email on firefox but cannot download or save doc file attachments

  • 1 个回答
  • 7 人有此问题
  • 8 次查看
  • 最后回复者为 Ziggy Maes

more options

Emails that I have received on my yahoo account contain attachments, saved as word documents or powerpoint or pdf files. Today, when I tried to download these files, the daownloading software could not recognise the file format in any of the files (I tried with twenty different files), and therefore could not download or save the files. The pop up window simply states "Resolving...." and does not change at all. Please assist me to download file attachments on emails that come through yahoo, when I use Firefox as my browser.

Emails that I have received on my yahoo account contain attachments, saved as word documents or powerpoint or pdf files. Today, when I tried to download these files, the daownloading software could not recognise the file format in any of the files (I tried with twenty different files), and therefore could not download or save the files. The pop up window simply states "Resolving...." and does not change at all. Please assist me to download file attachments on emails that come through yahoo, when I use Firefox as my browser.

所有回复 (1)

more options

Hi there,

Please take a look at this article (Manage file types and download actions in Firefox). Let us know if it worked!

Regards, Ziggy