搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

after Windows Explorer recursive failure, FireFox 3.6.? won't open, uninstall, or re-intall (with message saying FireFox must be closed)

  • 3 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 bruffy

more options

Windows Vista. Explorer went into a fast recursive open & shut cycle upon double-clicking a wrong file. Used manual shutdown. Explorer did the same two more times (double click on a proper? file) Now I can't get FireFox to open. Icon just flickers. Uninstall and reinstall both fail with message that FireFox must be closed before proceding. I am separately pursuing answers from Microsoft re Explorer failure, but would like my Firefox back.

Windows Vista. Explorer went into a fast recursive open & shut cycle upon double-clicking a wrong file. Used manual shutdown. Explorer did the same two more times (double click on a proper? file) Now I can't get FireFox to open. Icon just flickers. Uninstall and reinstall both fail with message that FireFox must be closed before proceding. I am separately pursuing answers from Microsoft re Explorer failure, but would like my Firefox back.

由bruffy于修改

所有回复 (3)

more options

Solved. The Vista "restore" was the answer. Thanks!

more options

So, how do I "restore" Firefox on Vista then? Makes me a bit nervous clicking too much stuff on the "backup" menu.

Any help would be appreciated! Thanks.

more options

My problem with FF turned out to be within Vista. Something (unknown) in the registries had been corrupted, and restoring to before that (unknown) mishap cleared the problem. All my files were OK, and the automatic weekly restore point generation I use will enable the same recovery if the problem occurs again. If so, I will have another chance to trace its origin. Meanwhile, back in business.

I found System Restore from the Start Menu/All Programs/Accessories/System Tools/System Restore. Details on its use there.