搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

i am unable to do bank transactions / like fund transfer etc. Message showing "[21996] java script disabled in browser". Though this has been enabled.

  • 1 个回答
  • 12 人有此问题
  • 1 次查看
  • 最后回复者为 TonyE

more options

My settings shows Java enabled. But when ever i go for doing finance transactions, i get an error message like 21996, java script disabled in the browser. I had to shut down and load IE to do the transactions. Please help and resolve.

My settings shows Java enabled. But when ever i go for doing finance transactions, i get an error message like 21996, java script disabled in the browser. I had to shut down and load IE to do the transactions. Please help and resolve.

所有回复 (1)

more options

Java and JavaScript are not the same thing. To ensure the JavaScript is enabled, go to the Options dialog and select the Content panel and make sure that "Enable JavaScript" is selected. There are add-ons that can block JavaScript, if you have an add-on such as NoScript, make sure that it has not blocked your bank site.

If you are still having problems, try running Firefox in Firefox safe mode, this will disable add-ons and can be used to see if an ad-on is causing the problem. If it works in safe mode, follow the procedure in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to identify which one is doing this.