搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How do I convert the old sync key (12 characters, no dashes) to the new sync key (31 characters, 5 dashes)?

  • 2 个回答
  • 14 人有此问题
  • 4 次查看
  • 最后回复者为 versschleifer

more options

My sync key used to be 12 characters, no dashes (xxxxxxxxxxxx). After uninstalling and reinstalling FF 3.6.13, Sync 1.6.1 refuses my 12 character sync key. I discovered, that sync keys for all users have been switched to 31 characters including 5 dashes (x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). How do I get the new sync key? I have no PCs connected to Firefox Sync anymore but Firefox Home and 360 Browser on my iPhone sync successfully. Unfortunately on the iPhone I cannot display the currently used sync key. Is there a way to convert the old sync key to the new one? I need the bookmarks saved in my Sync account. Thanks for your help!

My sync key used to be 12 characters, no dashes (xxxxxxxxxxxx). After uninstalling and reinstalling FF 3.6.13, Sync 1.6.1 refuses my 12 character sync key. I discovered, that sync keys for all users have been switched to 31 characters including 5 dashes (x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). How do I get the new sync key? I have no PCs connected to Firefox Sync anymore but Firefox Home and 360 Browser on my iPhone sync successfully. Unfortunately on the iPhone I cannot display the currently used sync key. Is there a way to convert the old sync key to the new one? I need the bookmarks saved in my Sync account. Thanks for your help!

由versschleifer于修改

被采纳的解决方案

I had the exact same symptoms you did. Here's my solution: I installed an older version of firefox sync (1.4.something, I think) and then added my account using my old short firefox sync key. When trying to sync, the outdated addon said that in order to perform the sync, it needed to be updated. After updating, I was still signed in, but now had the added feature of seeing my new long firefox sync key which was compatible with FF 4b, etc. Everything is working smoothly now and my computer is syncing correctly.

定位到答案原位置 👍 2

所有回复 (2)

more options

选择的解决方案

I had the exact same symptoms you did. Here's my solution: I installed an older version of firefox sync (1.4.something, I think) and then added my account using my old short firefox sync key. When trying to sync, the outdated addon said that in order to perform the sync, it needed to be updated. After updating, I was still signed in, but now had the added feature of seeing my new long firefox sync key which was compatible with FF 4b, etc. Everything is working smoothly now and my computer is syncing correctly.

more options

That did it. Thank you so much!