搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm running Firefox 3.6.13. Add-ons say will be installed when Firefox is restarted but they don't install. What is the problem?

  • 1 个回答
  • 14 人有此问题
  • 4 次查看
  • 最后回复者为 cor-el

more options

I also have a few add-ons that aren't compatible with my current version of Firefox, and they say they will be un-installed when Firefox restarts, but they still stay on the add-ons list.

I also have a few add-ons that aren't compatible with my current version of Firefox, and they say they will be un-installed when Firefox restarts, but they still stay on the add-ons list.

所有回复 (1)

more options

Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check.