Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Under the "help" tab in Firefox it says "Resume downloading Firefox 3.6.4 - but the download will NOT resume - it just states "waiting for update server"?

  • 1 个回答
  • 49 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

Firefox will not complete the latest software update. Under the "Help" tab - it states "Resume downloading Firefox 3.6.4 - but if I click on that - the update download box just states "paused downloading 3.6.4" and "connecting to the update server" but it is just hung there - it does not update.

所有回复 (1)

more options

See:

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)