搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have downloaded the new update for Firefox 3.6 and now cannot connect to the internet. I've checked my firewall and have uninstalled and reinstalled firefox, but nothing works.

  • 3 个回答
  • 12 人有此问题
  • 7 次查看
  • 最后回复者为 Kurai

more options

After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

所有回复 (3)

more options

You may need to remove Firefox from your firewall's programs permission list, let your firewall re-detect the new version, and give Firefox the proper permission(s) to access the internet. See:

more options

I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/

I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

more options

Anyone? :/