Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When trying to go to Gmail, the tab won't open and just says "loading".

  • 6 个回答
  • 76 人有此问题
  • 1 次查看
  • 最后回复者为 amita

more options

For the past three days, every time I try to go to Gmail, Firefox's tab says "loading" and won't open gmail. Gmail works fine on Internet Explorer on my laptop so I know it's not Gmail. No error appears, it just keeps trying to load for as long as I leave the tab open. Any ideas?? I haven't changed anything on my computer or any Firefox settings. Thanks!

For the past three days, every time I try to go to Gmail, Firefox's tab says "loading" and won't open gmail. Gmail works fine on Internet Explorer on my laptop so I know it's not Gmail. No error appears, it just keeps trying to load for as long as I leave the tab open. Any ideas?? I haven't changed anything on my computer or any Firefox settings. Thanks!

被采纳的解决方案

In addition to the above, the first thing I would do is clear the cache and delete cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

定位到答案原位置 👍 2

所有回复 (6)

more options

My own googlemail.com account is working at the moment, I have used it today. I suggest you try out the troubleshooting ideas:

more options

选择的解决方案

In addition to the above, the first thing I would do is clear the cache and delete cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

more options

Thanks, that worked!

more options

tried the deleting cookies / clearing cache - nothing. all i keepgetting is a warining saying "Connection was reset" - An IE8 window will happily connect to gmail though on the same pc :-(

Other web sites are accessible though !

由therevokid于修改

more options

I tried clearing the cache and cookies. Gmail is still not loading!!!!! Please help!

more options

clearing the cookies did not work for me, but as soon as i cleared the cache - it solved the problem.

thanks