We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I run set up... it extracts files somewhere but does not run

  • 2 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 optomyst

more options

When downloading firefox set up software and runnning it... nothing happens... the files appear to extract, but the set up program does not run

When downloading firefox set up software and runnning it... nothing happens... the files appear to extract, but the set up program does not run

所有回复 (2)

more options

Have you followed the instructions in How to install Firefox on Windows

Are you able to follow the instructions and use an Administrative account, turn off UAC and disable security software ?

Do you get any error reports ?

more options

Yes I am familiar with Administrative accounts... I have turned of UAC, but still no luck. There are no error reports.

This all started with the recent upgrade and the bug it has regarding Java.