搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't open FF4, and I get a Vista Home Security 2011 error message

  • 1 个回答
  • 17 人有此问题
  • 28 次查看
  • 最后回复者为 TonyE

more options

I downloaded FF v4 on my Dell laptop running Vista. FF worked fine, so I downloaded Aniweather, Forecastfox weather, and something else that I can't find now all from the Mozilla website.

I tried to adjust the weather to my locale from the default New York City. Then everything went to crap. I got a pop-up from Vista Home Security 2011 that ran a scan, then told me I had 31 infections of Malware and trojans. Then it told me I had to subscribe to it's services to remove the infections.

Then I tried to open FF4 and nothing happened. So I tried to open Internet Explorer and it won't open either. The Vista Home Security keeps popping up and acts like a trojan, so I haven't done anything with it. How can I find and remove everything I downloaded from Mozilla?

I downloaded FF v4 on my Dell laptop running Vista. FF worked fine, so I downloaded Aniweather, Forecastfox weather, and something else that I can't find now all from the Mozilla website. I tried to adjust the weather to my locale from the default New York City. Then everything went to crap. I got a pop-up from Vista Home Security 2011 that ran a scan, then told me I had 31 infections of Malware and trojans. Then it told me I had to subscribe to it's services to remove the infections. Then I tried to open FF4 and nothing happened. So I tried to open Internet Explorer and it won't open either. The Vista Home Security keeps popping up and acts like a trojan, so I haven't done anything with it. How can I find and remove everything I downloaded from Mozilla?

所有回复 (1)

more options

Vista Home Security 2011 is a rogue application. Try running several malware scanners to ensure your computer is not infected. It is best to run several as each will pick up things that the others miss. Some scanners you can try are: