It won't let me open a new tab
I try pressing the + icon at the right and Firefox will not open a new tab. I also pressed under File-Open New Tab (Control T) and that won't do it either. Help!!
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Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
- Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
- Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
I tried going into control panel to uninstall it but I got a pop up message saying that "Error opening installation log file. Verify that the specified log location exists and is writable." What am I supposed to do now??