搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

The security text, like Captcha text, isn't visible. What do I do?

  • 5 个回答
  • 112 人有此问题
  • 1 次查看
  • 最后回复者为 Solus01

more options

Whenever I try to sign up for a website, such as the Supernatural Wiki, and Firefox Personas, I can't see the captcha security text. I can see it on youtube after i post several posts in a row, but if I try to sign-up for something, I can't see the captcha.

Whenever I try to sign up for a website, such as the Supernatural Wiki, and Firefox Personas, I can't see the captcha security text. I can see it on youtube after i post several posts in a row, but if I try to sign-up for something, I can't see the captcha.

所有回复 (5)

more options

See:

  • Check the permissions for the domain in the current tab in Tools > Page Info > Permissions
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in Tools > Options > Content: Load Images > Exceptions
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images)

There are also extensions (Tools > Add-ons > Extensions) that can block images.

more options

I put all my permissions right, still doesn't work, seems to be the same problem as: viewtopic.php?f=30&t=2977

由debas于修改

more options

Did you check for extensions that can block the CAPTCHA ?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

I had the same problem and i have many extensions addons.So i disabled all of them and the Captcha problem was solved.The problem for me was with the HTTPS Everywhere extension... somehow it was blocking the captcha image.

Hope it helped.

more options

Hello, I had the same problem with mine, I was using the Disconnect extension. I disabled it and now the captcha loads properly.