搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I am trying to download add-on F1. It says that I have FF 2.0 but I have FF 4.0.

  • 2 个回答
  • 2 人有此问题
  • 13 次查看
  • 最后回复者为 j-me2011

more options

I have upgraded Firefox to 4.0. I have done this several times and it says that it is upgraded, but when I go to do certain things , like download add-on such as F1, I get a message saying that it is not available for Firefox 2.0! I don't think I have ever even had 2.0. ??????????????

I have upgraded Firefox to 4.0. I have done this several times and it says that it is upgraded, but when I go to do certain things , like download add-on such as F1, I get a message saying that it is not available for Firefox 2.0! I don't think I have ever even had 2.0. ??????????????

被采纳的解决方案

This is typically caused when an add-on changes the user agent string (identifies the version of Firefox). To rectify this you can reset your user agent string.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the preference general.useragent.override, right-click (or control-click) on it and select Reset, this will set the user agent string back to the default in Firefox 4

There are other user agent string settings that may have been modified, but these are no longer used in Firefox 4. You can reset them if you want, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

This is typically caused when an add-on changes the user agent string (identifies the version of Firefox). To rectify this you can reset your user agent string.

  1. Type about:config into the location bar and press enter
  2. Accept the warning message that appears, you will be taken to a list of preferences
  3. Locate the preference general.useragent.override, right-click (or control-click) on it and select Reset, this will set the user agent string back to the default in Firefox 4

There are other user agent string settings that may have been modified, but these are no longer used in Firefox 4. You can reset them if you want, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

That worked! Thank you so much!