Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I cannot open firefox for a week now. Causes/fix?

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

smarty45
smarty45
more options

Comcast came out last week to fix problems with their service in my area. They also replaced a splitter inside the house. Since then, I have been unable to open firefox (it won't connect), and I've had to use internet explorer. Never had this problem in all the years that I've used Mozilla. Comcast is refusing to accept any responsibility for the problem on their end. I've checked the control panel and Firefox is the default browser, but it won't connect even from the control panel.

Comcast came out last week to fix problems with their service in my area. They also replaced a splitter inside the house. Since then, I have been unable to open firefox (it won't connect), and I've had to use internet explorer. Never had this problem in all the years that I've used Mozilla. Comcast is refusing to accept any responsibility for the problem on their end. I've checked the control panel and Firefox is the default browser, but it won't connect even from the control panel.

所有回复 (2)

godlikegohan
godlikegohan
more options

will firefox, start up in safe mode

http://kb.mozillazine.org/Safe_Mode

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check your security software (firewall)?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: